Year Round Position Available !
Assistant Innkeeper
This position is a Jack-of-all-trades position.
This is the most important position in the Inns as you are the first smiling face our guests will see when they arrive or wake-up.
You will be greeting and speaking with the guests as well as attending to all the inner workings that make it all look simple to the guests.
Responsibilities and Duties
Technology
Qualifications and Skills
Assistant Innkeeper
This position is a Jack-of-all-trades position.
This is the most important position in the Inns as you are the first smiling face our guests will see when they arrive or wake-up.
You will be greeting and speaking with the guests as well as attending to all the inner workings that make it all look simple to the guests.
Responsibilities and Duties
- Greet guests and provide exceptional customer service about the Inn and the local area.
- Check guests in and out of their room and assist them with anything they need and assist other staff with the information they need.
- Balance cash drawers
- Take reservations from many sources
- Posting room charges and incidentals
- Using proper telephone etiquette
- Following up with all guests and departments concerning any open issues
- Assisting with laundry
- Attend to small Gift Shop
- Assist with Social Media Postings
- Open the Inn and the AM / Close the Inn in the PM
- Follow very specific checklists for each shift
Technology
- Innroad for reservations
- Shiftnote
- Gmail
- Expedia Partner Central
- Booking.com Admin
- Constant Contact
Qualifications and Skills
- High school or equivalent
- Hospitality: 1 year preferable - Customer Service experience also good.
- must be able to lift 40 pounds
- must be able to climb 3 flights of stairs
- holidays and weekends a must
We are Hiring for the 2019 Season !
Inn at the Oaks is open year round and the Cove Bluffs Inn is open mid-April through October.
We need extraordinary housekeepers and fabulous front desk people.
The season is crazy, busy and fun. We work hard to make our guests stay as enjoyable as possible and most important, we want them to come back year after year. I encourage our seasonal staff to do the same thing - it is hard work, but we all work together to make it as enjoyable as possible and more importantly, we want you back as often as possible.
If you want to be part of this crazy team please email us at reservations@innattheoaks.com and we would be happy to review your resume.
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